Refund & Exchange Policy

1. All Sales Final

At LG Shopnest, we pride ourselves on delivering 100% genuine and high-quality products. As a policy, all sales are final, and we do not offer standard refunds on completed purchases.

2. Exchange & Service Policy for Damages

Customer satisfaction is our highest priority. In the rare event that a product arrives physically damaged during transit, or is defective upon delivery, we offer comprehensive exchange and service options.

3. How to Request an Exchange

If you receive a damaged item, please contact our support team at info@lalithgroups.com or call 9952603110 within 48 hours of delivery. Please provide your order number and photographic evidence of the damage.

4. Warranty & Servicing

All products sold on LG Shopnest carry the original manufacturer's warranty. If your product requires servicing after the initial delivery window, our expert technicians or the brand's authorized service centers will assist you.